Arrival Check-in is 3:00pm until 7:00pm [ATZ] unless alternate arrangements have been made. If you plan to stop for dinner prior to arrival, please let us know. Because of our small size early arrivals are difficult. Guaranteed early arrivals will be charged to your credit card at 50% of your daily room rate, availability permitting.
Departure Check-out is 11:00am so we can make up the room for the next arriving guests. Our rooms are in high demand. Should you require occupancy of your room beyond 11:00 am, 50% of your daily room rate will be charged to your credit card on file, availability permitting. We thank you for your understanding.
Children’s Policy and Programs Families are always welcome at Kingsbrae Arms. Children 12 and older can be accommodated in many of our larger suites and wings. Families with younger children are welcome in our family wing. Extra per person daily charges apply.
Pre-Payment A booking deposit of 50% confirms a reservation [minimum deposit: one night stay]. The non-refundable balance of the stay will be charged 30 days prior to arrival. Only consecutive nights qualify for multi-night discounts.
Cancellations Because we are a small establishment in a remote location, cancellations affect us significantly. Many guests plan their visits months in advance. It is extremely difficult to re-rent reserved rooms and suites. Therefore, we adhere to a strict cancellation policy. We ask that all guests be sure of travel plans before booking. To prevent loss of money, travel insurance is recommended. Chubb Travel Protection
Cancellation Policy For regular online bookings, notice of thirty days or more will result in full refund of the booking deposit without penalty. With less than 30 days notice of cancellation, neither deposit nor balance can be refunded regardless of reason—including personal or family matters, health, weather, business, etc. Once the non-refundable balance of the stay is charged 30 days prior to arrival, no refund or reduction of the full price of the booked stay can be made for no-show, late arrival or early departure.
Full Non-Refundable Pre-Paid Packages may not be cancelled or refunded for any reason. Modification of such packages is limited and if available outlined in the promotional package offer.
Reduced Rate 2019 Vacation Stays are charged upon booking and are non-refundable and are non-commissionable. If you made your booking in the autumn of 2018 through January 31, 2019, you agreed to these terms and conditions. We strongly recommend travel insurance to provide protection for travel emergencies or unexpected change of plans. Chubb Travel Protection
Groups Due to the intimacy of the inn’s public rooms, space may not be used for meetings or other group functions out of consideration for other guests. Exclusive use meeting and event spaces are available with our whole house buy-out. Please call us for details about a buy-out option. Meetings, events, receptions and photography shoots may be approved, availability permitting. Location usage fees will be assessed and charged to your credit card on file.
Use of the Property For purposes of privacy and comfort, the small scale of Kingsbrae Arms is reserved exclusively for registered guests. Unregistered guests, including unregistered wedding party members, photographers, hairdressers and the like are strictly prohibited from using the public and private spaces of the house and surrounding grounds. Some exceptions may be approved, availability permitting. Otherwise, location usage fees of $C500 will be assessed and charged to your credit card on file. Dogs are welcome in designated dog-friendly rooms only.
Travel Agents Bookings made on the Kingsbrae Arms site are commissionable to authorized travel agents: 8% on single day full rack rate bookings; 5% on discounted multi-night bookings. Cottage Rooms and breakfast allowances are not commissionable. Discounted special offers are not commissionable. By agreeing to these Terms & Conditions, we hold travel agents responsible for advising guests of the details of their stay & providing guest contact information. Payment of commission will be made upon completion of the booked stay and upon receipt of an agency invoice. Thank you.