Arrival and Departure Check-in begins at 3:00 p.m. [ATZ] Check-out is 11:00 a.m. Because of our small size early check-ins and late check-outs are difficult. Please call prior to date of arrival or inquire on day before departure for any special requests. We will do our very best to accommodate you.
Children’s Policy and Programs Families are always welcome at Kingsbrae Arms. Children 12 and older can be accommodated in many of our rooms, suites, and wings. Families with younger children are welcome in our family wing. Extra person charges apply.
Pre-Payment A deposit of 50% confirms a reservation [minimum deposit: one night stay]. The non-refundable balance of the stay will be charged 14 days prior to arrival.
Credit Card Authorization When making a booking, you will be asked to check the “Terms & Conditions” box, which will authorize the deposit and balance amounts to be applied to the credit card details you provide on the reservation form and indicate that you agree to the cancellation policies below.
Cancellations Because of our small size, cancellations affect us significantly. Therefore, we adhere to a strict cancellation policy. We ask that all guests be sure of travel plans before booking.
Refund Policy Notice of thirty days or more will result in full refund of deposit without penalty. With shorter notice of cancellation, deposits cannot be refunded regardless of reason—including personal or family health, weather, or business. Once the non-refundable balance of the stay is charged 14 days prior to arrival no refund or reduction of the full price of the booked stay can be made for cancellation, late arrival or early departure. To prevent loss of monies, we suggest travel insurance.
Use of the Property For purposes of privacy and comfort, Kingsbrae arms is reserved exclusively for our registered guests. Unregistered guests are strictly prohibited from using the public and private spaces of the house and surrounding grounds with the exception of scheduled receptions & events. Dogs are welcome in designated dog-friendly rooms only.
Email Policy When booking online or contacting us, your email addressed will only be used to contact you regarding your booking or inquiry. We do not send any unsolicited emails (aka Spam). All email we do send contains an ‘opt-out’ option, or you can contact us to opt-out of any future emails.
Travel Agents Kingsbrae Arms pays commissions to authorized travel agents: 8% on single day full rack rate bookings; 5% on discounted multi-night bookings. The breakfast allowance is not commissionable. Discounted special offers are not commissionable. By agreeing to these Terms & Conditions, we hold travel agents responsible for advising third party guests of the details of their stay & providing guest contact information. Payment of commission will be made upon completion of the booked stay and upon receipt of an agency invoice. Thank you.